Vendor Classification & Tiers

Vendor Tiers & Classifications

Zelosify provides a structured system to segment and monitor your vendors based on operational criticality, spending volume, and classification type. This helps procurement teams prioritize audits, structure contract terms, and route approval workflows.

Default Vendor Tiers

• Tier 1 (Strategic): Crucial, high-value vendors providing core services or software. These vendors usually have strict SLA monitoring, recurring reviews, and custom compliance check requirements.
• Tier 2 (Preferred): Key operational vendors used frequently with pre-negotiated contracts.
• Tier 3 (Transactional): Standard vendors utilized for one-off transactions or low-criticality services. This is the default assignment for newly onboarded vendors.

Vendor Classifications

You can categorize vendors by their primary business type (e.g., Staffing, SaaS, Professional Services, Hardware, Facilities). Classifications allow you to filter metrics and run segment-specific spend reports.

Configuring Custom Tiers (Vendor Managers & Admins)

1. Navigate to Settings → Vendors → Custom Tiers (or configure via custom administrative API profiles).
2. Click "Add Custom Tier" to define a new organization-specific tier name.
3. Once added, custom tiers are saved to the organization's resource profile and can be assigned directly to any vendor via their profile page.
4. Custom tiers appear alongside the standard Tier 1/2/3 options in dropdowns.