Timesheets & Payments
Timesheet Review & Corrections
How to handle timesheet corrections, disputes, and adjustments.
Correction Scenarios
Vendor Needs to Edit (before submission)
- Simply modify entries in draft mode
- No approval needed for draft changes
Vendor Needs to Edit (after submission, before approval)
- Request the approver to "Return" the timesheet
- Make corrections
- Re-submit
Corrections After Approval
- Vendor or Manager identifies the error
- Submit a "Correction Request":
- Reference the original timesheet period
- Specify which entries need correction
- Provide correct values and reason
- Correction request goes through approval workflow
- If approved, adjustments appear in the next billing cycle
Adjustment Types
| Type | Description |
|---|---|
| Days Addition | Missed days need to be added |
| Days Reduction | Too many days were reported |
| Category Change | Entry was billed incorrectly (e.g., billable → non-billable) |
| Project Reallocation | Days assigned to wrong project |
Dispute Resolution
- If vendor and manager disagree on days, either party can escalate
- Escalation creates a ticket visible to Admin and both parties
- Admin reviews evidence and makes final determination
- All disputes logged for audit purposes