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Statements of Work (SOWs)

SOW E-Signatures

Sending SOWs for e-signature and tracking the signing process.

Sending a SOW for Signature

Once a SOW is approved internally (or if no approval workflow is configured), it can be sent for legally binding e-signatures.

Process

  1. Open the approved SOW
  2. Click "Send for Signature"
  3. Configure signers:
    • Internal Signer(s): Select from your team (auto-suggests SOW owner)
    • Vendor Signer(s): Select from vendor contacts (or enter email for new contact)
  4. Set signing order:
    • Sequential: Signers receive the document in order (e.g., vendor signs first, then your exec)
    • Parallel: All signers receive simultaneously
  5. Add signature placements:
    • Signature fields (drawn or typed)
    • Initials fields (for multi-page documents)
    • Date fields (auto-filled on signing)
    • Custom fields (title, company name, etc.)
  6. Add optional message to signers
  7. Set expiration (days until the signing request expires — default: 14 days)
  8. Click "Send"

Signer Experience

  • Signers receive email notification with link to the document
  • Open the document in their browser (no app download required)
  • Review the full SOW
  • Apply signature (draw, type, or upload) at designated locations
  • Click "Complete Signing"
  • All parties receive a copy of the fully executed document

Post-Signature

  • SOW status automatically changes to Active
  • The signed PDF is stored in the SOW record
  • A timestamped audit trail is generated (who signed, when, from what IP)
  • The vendor is notified that they can begin work
  • Linked obligations become trackable

For more details on e-signature features, see E-Signatures.