Statements of Work (SOWs)
SOW E-Signatures
Sending SOWs for e-signature and tracking the signing process.
Sending a SOW for Signature
Once a SOW is approved internally (or if no approval workflow is configured), it can be sent for legally binding e-signatures.
Process
- Open the approved SOW
- Click "Send for Signature"
- Configure signers:
- Internal Signer(s): Select from your team (auto-suggests SOW owner)
- Vendor Signer(s): Select from vendor contacts (or enter email for new contact)
- Set signing order:
- Sequential: Signers receive the document in order (e.g., vendor signs first, then your exec)
- Parallel: All signers receive simultaneously
- Add signature placements:
- Signature fields (drawn or typed)
- Initials fields (for multi-page documents)
- Date fields (auto-filled on signing)
- Custom fields (title, company name, etc.)
- Add optional message to signers
- Set expiration (days until the signing request expires — default: 14 days)
- Click "Send"
Signer Experience
- Signers receive email notification with link to the document
- Open the document in their browser (no app download required)
- Review the full SOW
- Apply signature (draw, type, or upload) at designated locations
- Click "Complete Signing"
- All parties receive a copy of the fully executed document
Post-Signature
- SOW status automatically changes to Active
- The signed PDF is stored in the SOW record
- A timestamped audit trail is generated (who signed, when, from what IP)
- The vendor is notified that they can begin work
- Linked obligations become trackable
For more details on e-signature features, see E-Signatures.