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Billing & Subscription

Upgrading / Downgrading Your Plan

How to upgrade or downgrade your Zelosify subscription plan.

Upgrading

  1. Navigate to Settings → Billing → Plan
  2. Click "Upgrade" next to the desired plan
  3. Review what's included in the new plan
  4. Confirm — upgrade takes effect immediately
  5. Billing: prorated credit for remaining current period applied to new plan

What Happens on Upgrade

  • New limits take effect immediately
  • All new features become available
  • No data loss or disruption
  • Billing adjusted from upgrade date

Downgrading

  1. Navigate to Settings → Billing → Plan
  2. Click "Change Plan" and select a lower tier
  3. Review impact assessment:
    • Features you'll lose access to
    • Whether current usage exceeds new plan limits
  4. If over limits, you'll need to reduce (archive contracts/vendors) before downgrade completes
  5. Confirm — downgrade takes effect at end of current billing period

What Happens on Downgrade

  • Access to higher-tier features continues until end of billing period
  • At renewal: new limits enforced
  • If over limits at renewal: read-only mode until you reduce usage or re-upgrade
  • No data deleted — just access restricted

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