Creating Your Account

How Accounts Are Created

Zelosify uses an invitation-based onboarding model. Accounts are created in one of the following ways:

1. Admin Invitation (most common)

   • Your organization admin sends an invitation to your email address
   • You receive an email with a secure activation link (valid for 72 hours)
   • Click the link to set your password and complete registration

2. SCIM Provisioning (enterprise)

   • If your organization uses Okta or Azure AD with SCIM provisioning enabled
   • Your account is automatically created when you're assigned the Zelosify app in your identity provider
   • No manual activation needed — simply log in via SSO

3. Self-Registration (if enabled by your admin)

   • Navigate to app.zelosify.com/register
   • Enter your work email address
   • Verify your email and set up your account
   • You'll be placed in a pending state until an admin approves your access

Account Activation Steps

1. Open the invitation email from [email protected]
2. Click "Accept Invitation"
3. Set a strong password (minimum 8 characters; password complexity policies are managed at the Identity Provider level)
4. Complete your profile (name, title, department)
5. configure your multi-factor authentication
6. You're in! The onboarding wizard will guide you through key features.

Troubleshooting

• Didn't receive the email? Check your spam/junk folder. Ask your admin to resend.
• Link expired? Contact your admin to generate a new invitation.
• Already have an account? If you see "email already registered," use the sign-in page instead.

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